Terms & Conditions

TERMS AND CONDITIONS OF PERSONAL TRAINING SERVICES

These terms and conditions form part of your agreement with Lithica Fitness

By making payment for any Personal Training package, you accept the terms herein, forming a legal agreement between us so please make sure that you read them carefully and understand them. If you have any questions, please contact us here.

Payments

All payments must be made in full, either by telephone or in person.

Session Cancellations

We require a minimum of 24 hours’ prior notice of any cancellation of any Personal Training sessions. Sessions cancelled without 24 hours’ prior notice, will be charged for and deducted from your package total.

Cancellation charges may be reviewed and potentially overturned in the case of serious medical emergency or severe travel disruption, where sufficient evidence can be provided.

If we need to cancel your session with less than 24 hours’ notice and cannot provide an alternative, the session will be returned to your package for use at a future time.

Lateness

If you are late for your session, your session will be reduced in accordance with that time.

Personal Trainer

Your Personal Trainer cannot prescribe treatment or diagnose medical conditions. They may at any time ask to consult with your GP should any medical condition arise.

Refunds

Refunds may be requested in writing. Any supporting documentation should be provided at the same time. All refunds are at our discretion.

TERMS AND CONDITIONS OF NUTRITION SERVICES

Service Provision – Our Obligations

Your nutrition professional will comply with the requirements of data protection legislation. Your nutrition professional shall deliver nutrition services with reasonable skill and care and to a reasonable standard in accordance with recognised HCPC standards and codes of practice.

Your nutrition professional has the authority to change, pause or terminate nutrition services in the event they are no longer considered safe and/or appropriate for you.

Our services are not appropriate for you if you have been diagnosed with an active eating disorder such as anorexia or bulimia.

If our nutrition services are not considered appropriate for you, your nutrition specialist will refer you on or sign post you towards more appropriate services.

Service Provision – Your Obligations

To access nutrition services delivered by Lithica Fitness you confirm that:

– You are engaging in nutrition services wilfully and have made an assessment that you are in an appropriate state to engage with the recommendations made.
– You will provide your nutrition professional with all relevant information regarding your health and medical history throughout the services and that such information is wholly complete, accurate and a true representation of your overall health and medical history.
– You will notify your nutrition professional if you feel it is no longer appropriate for you to engage in nutrition services.
– You consent for relevant aspects of your nutrition programme to be shared amongst other members of the Lithica Fitness team for the purposes of supporting and optimising your programme.
– If you are having a blood test as part of your consultation or programme, you accept that blood testing is not a substitute for professional medical care and should not be relied upon in diagnosing or treating a medical condition.
– As such, you take full responsibility to share your blood results with your general practitioner or any medical professional involved in your care.
– You consent for any testing results to be shared amongst the wider Lithica Fitness team, if required, for the purposes of supporting your training programme.